FedEx Office: File Workspace

Digital Transformation, Enterprise Software

The file workspace is an upload feature integrated into the omni-channel experience across all FedEx Office workstreams — online, commercial and for all 2,000+ stores.

AGENCY

projekt202

Role

UX Lead

Year

2018-2020

Agency

projekt202

Role

UX Lead

Year

2018-2020

Complex User Flow

While the user flow was complex and the edge cases were abundant, the first step was to map out a workflow diagram, showing all the moving pieces.

File Storage

Having a file workspace hub allows users to bulk upload their files where they will be stored to their account, creating the flexibility to choose to use the files now or later.

Drag and Drop

Users also have the ability to duplicate any files into any of print projects within their account. The original files will remain in the 'Files' tab. You can also add new/rename projects as needed.